All Systems Operational

About This Site

We continuously monitor the health of Tymeshift and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Tymeshift and do not see a notice posted, please email us at support@tymeshift.com

US1 Operational
90 days ago
99.9 % uptime
Today
Application   ? Operational
90 days ago
99.8 % uptime
Today
Database   ? Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
99.94 % uptime
Today
Application   Operational
90 days ago
99.89 % uptime
Today
Database   Operational
90 days ago
99.99 % uptime
Today
BDC Operational
90 days ago
100.0 % uptime
Today
Application   ? Operational
90 days ago
100.0 % uptime
Today
Database   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response Time - US1
Fetching
Error Rate - US1
Fetching
Application Performance Index - US1
Fetching
Response Time - US2
Fetching
Error Rate - US2
Fetching
Application Performance Index - US2
Fetching
Response Time - BDC
Fetching
Error Rate - BDC
Fetching
Application Performance Index - BDC
Fetching
Past Incidents
Dec 12, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Postmortem - Read details
Dec 5, 23:20 CST
Resolved - This incident has been resolved.
Dec 5, 19:18 CST
Monitoring - Our partners at Google have resolved the networking issues impacting our users. At this time, the incident is resolved, but we are continuing to monitor the situation and continue to work with our partners at Google to investigate the root cause and will provide a post mortem as soon as this is complete.
Dec 5, 15:02 CST
Update - Our engineers are working with our cloud platform partners at Google to supply the necessary diagnostic information and Google is investigating the issue to determine the cause of the intermittent network connectivity. We'll post another update here as soon as we know more.

In the meantime -
Tracking as well as most other areas of Tymeshift are working normally, however you may be experiencing some slowness or intermittent loading issues.

Thank you for your patience and we apologize for the inconvenience.
Dec 5, 14:16 CST
Update - We are continue to work with our partners at Google to resolve the intermittent network connectivity issue which is causing some parts of our application to be slow/load intermittently for users within the US2 region.
Dec 5, 13:18 CST
Identified - Upon investigating this issue we believe it is due to a network services issue with our cloud provider, Google. The majority of functionality has been restored, but we are still observing some intermittent slowness and failure of certain pages to load.

We are currently working with Google on these final issues and will update you again as soon as we know more.

We apologize for the inconvenience and appreciate your patience.
Dec 5, 12:12 CST
Update - We are receiving alerts about connection issues to our databases causing intermittent service disruption
We are still investigating this issue.

Thank you for your patience.
Dec 5, 11:34 CST
Investigating - Users on US2 are reporting they can not login into the application
We are currently investigating this issue.

We will update you as soon as we have an update.
Dec 5, 09:30 CST
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Resolved - This incident has been resolved.

We apologize for the inconvenient this caused and we really appreciate your continued trust.
Nov 29, 13:09 CST
Update - We are continuing to work on a fix for this issue.
Nov 29, 12:54 CST
Identified - The issue has been identified and a fix is being implemented.
We will update you as soon as possible.

Thanks for your patience.
Nov 29, 11:35 CST
Nov 28, 2018
Resolved - We found a problem with the Zendesk Tymeshift application which was not loading.
We identified the issue and our team fixed it.
The application is now working as expected.

We apologize for the disruption in service as a result of this incident. Thank you for your continued trust.
Nov 28, 10:48 CST