Dec 5, 23:20 CST
This incident has been resolved.
Dec 5, 19:18 CST
Our partners at Google have resolved the networking issues impacting our users. At this time, the incident is resolved, but we are continuing to monitor the situation and continue to work with our partners at Google to investigate the root cause and will provide a post mortem as soon as this is complete.
Dec 5, 15:02 CST
Our engineers are working with our cloud platform partners at Google to supply the necessary diagnostic information and Google is investigating the issue to determine the cause of the intermittent network connectivity. We'll post another update here as soon as we know more.
In the meantime -
Tracking as well as most other areas of Tymeshift are working normally, however you may be experiencing some slowness or intermittent loading issues.
Thank you for your patience and we apologize for the inconvenience.
Dec 5, 14:16 CST
We are continue to work with our partners at Google to resolve the intermittent network connectivity issue which is causing some parts of our application to be slow/load intermittently for users within the US2 region.
Dec 5, 13:18 CST
Upon investigating this issue we believe it is due to a network services issue with our cloud provider, Google. The majority of functionality has been restored, but we are still observing some intermittent slowness and failure of certain pages to load.
We are currently working with Google on these final issues and will update you again as soon as we know more.
We apologize for the inconvenience and appreciate your patience.
Dec 5, 12:12 CST
We are receiving alerts about connection issues to our databases causing intermittent service disruption
We are still investigating this issue.
Thank you for your patience.
Dec 5, 11:34 CST
Users on US2 are reporting they can not login into the application
We are currently investigating this issue.
We will update you as soon as we have an update.
Dec 5, 09:30 CST